Business Analysis
- Requirements analysis
- Business process mapping
- As-Is / To-Be
- BRD / FSD
- Business rules
- UAT
- Stakeholder translation
SENIOR BUSINESS ANALYST · PRODUCT & DIGITAL TRANSFORMATION
Turning complex business processes into scalable digital solutions.
I bridge business operations and technology to design practical digital solutions across banking, electric mobility, supply chain, logistics, warehouse operations, ERP, and enterprise systems.
Transformation frameworkASB / 01
01BusinessNeeds · Context
02ProcessLogic · Workflow
03TechnologySystem · Product
04ImpactPractical change
012014Career journey since
02PSM I · PSPO IProfessional foundations
03Banking · EV · Supply ChainEnterprise domains
04Jakarta · UTC+7Remote worldwide
Where business complexity meets technology.
A multidisciplinary approach grounded in real operations, structured analysis and enterprise product delivery.
Product Management
- Product scope
- Prioritization
- Roadmap
- Backlog
- Delivery coordination
- Stakeholder alignment
Digital Transformation
- Process digitalization
- Operational simplification
- System implementation
- Workflow redesign
- Enterprise systems
Domain Experience
- Banking
- Electric Mobility
- Warehouse
- Logistics
- Supply Chain
- ERP
- Enterprise Operations
HOW I WORK
From ambiguity to a validated solution.
A structured delivery approach that keeps business intent, operational reality and product decisions connected.
- 01DiscoverContext, goals and stakeholders
- 02AnalyzeProcesses, rules and gaps
- 03AlignScope, priorities and decisions
- 04DesignWorkflows and solution structure
- 05ValidateAcceptance criteria and UAT
- 06DeliverImplementation and adoption
SELECTED WORK
Featured Case Studies
Selected enterprise and digital products where I contributed across product management, business analysis, quality assurance, implementation, and operational transformation.
Case Study 01Banking
ICMS — Index Credit Management System
Enterprise Credit Origination & Approval Workflow
An enterprise credit management workflow supporting credit applications from initial proposal through appraisal, SLIK checking, risk and compliance review, credit committee, legal, insurance and credit administration.
Role
Explore Case Study Product Manager · Business Analyst · Quality Assurance
Case Study 02Banking
PAYMONT — Payment Monitoring System
Turning Project Payments into a Traceable Financial Workflow
An enterprise payment monitoring platform connecting projects, payment terms, milestones, payment tickets, accounting-related information, monitoring and reporting.
Role
Explore Case Study Product Manager · Business Analyst · Quality Assurance
Case Study 03Banking
Property & Reimbursement Management
Connecting Asset Lifecycle and Reimbursement into an Integrated Back-Office Ecosystem
Two connected enterprise workflows designed to manage company assets and reimbursement activities while integrating with Paymont.
Role
Explore Case Study Product Manager · Business Analyst · Quality Assurance
Case Study 04Banking
FormQu — Digital Banking Order
Preparing Banking Transactions Before Customers Arrive at the Branch
A customer-facing digital banking experience that allows customers to prepare transaction information before visiting a branch.
Explore Case Study
Case Study 05Electric Mobility
SmootCare — Electric Motorcycle Workshop Management
Digitizing the End-to-End EV Workshop Service Journey
An integrated workshop management platform connecting customer self-service with workshop operations.
Role
Explore Case Study Product Manager · Business Analyst · Quality Assurance
Case Study 06Electric Mobility
AFS Battery Management System
Battery Inventory, Field Operations & Lifecycle Traceability for Electric Mobility
An operational platform managing EV battery inventory, technician assignments, workorders, location history and integration with Odoo.
Role
Explore Case Study Product Manager · Business Analyst
Evidence-led portfolioSanitized conceptual reconstructionsNo confidential production data
ARTICLES & STORIES
Thoughts shaped by real experience.
Personal perspectives, lessons from work and life, technology, and stories worth sharing.
Humanoid Robots Are Going Viral. Warehouses Still Need a Business Case
Humanoid robots attract capital and attention, but warehouse adoption depends on safety, throughput, integration, and economics.
AI Agents Are Changing Enterprise Work. Business Analysts Should Design the Controls
AI agents can execute enterprise work, but value depends on process clarity, controls, evidence, and accountable human review.
CAREER JOURNEY
From Operations to Digital Transformation.
A career that grew from hands-on operational leadership into business analysis, enterprise products, and transformation delivery.
01
2026 — Present
Senior Business Analyst
PT Akarinti Solusindo Permai
- Business Analysis
- Enterprise Systems
- Product
- QA
- Digital Transformation
02
2024 — 2026
Warehouse & Logistics Coordinator
PT Prisma Mas Semesta
- Warehouse
- Inventory
- Logistics
- Supply Chain
- Operations
03
2020 — 2023
IT Business Analyst → Product Owner → Lead Tech Implementer → Product Manager
PT Eden Pangan Indonesia
- Business Analysis
- WMS
- Digital Products
- ERP
- Implementation
- Supply Chain Transformation
04
2014 — 2019
Warehouse Supervisor → PLT Distribution Centre Manager
PT Trans Retail Indonesia
- Warehouse
- Distribution
- Transportation
- Operations Management
FOUNDATIONAL WORK
Earlier Transformation Projects
Earlier initiatives that shaped my approach to operations-led product development and enterprise transformation.
07
Warehouse · WMS
Warehouse Digital Transformation
From Paper-Based Operations to an Integrated Digital Workflow
RoleProduct Owner
08
Last-Mile Delivery · Logistics
Last-Mile Delivery Transformation
Connecting Courier Execution, Operations and Control
RoleProduct Owner
09
Distribution Network
Eden Distribution Network
Connecting Supply, Distribution and Customer Demand
RoleIT Business Analyst
10
ERP · System Migration
Enterprise ERP Transformation
Legacy System Migration to Microsoft Dynamics GP
RoleProduct Manager · ERP Core Team
11
Training Management · Odoo
Training Management Digitalization
Centralizing Disconnected Training Platforms with Odoo
RoleLead Tech Implementer
CORE EXPERTISE
Built across business, product and operations.
Business Analysis
- Requirements Analysis
- BRD
- FSD
- Business Case
- As-Is / To-Be
- Process Mapping
- Business Rules
- UAT
- Acceptance Criteria
Product & Delivery
- Product Scope
- Product Roadmap
- Backlog Prioritization
- Product Ownership
- Scrum
- SDLC
- Stakeholder Management
- Delivery Coordination
Operations & Domain
- Banking
- Electric Mobility
- Warehouse Management
- Logistics
- Distribution
- Inventory
- Supply Chain
- Process Improvement
Systems & Tools
- WMS
- ERP
- Microsoft Dynamics GP
- Odoo
- Jira
- Miro
- Figma
- draw.io
- Google Analytics
- Looker Studio
CERTIFICATIONS
Professional foundations.
PSMI
Scrum.org · 2021
Professional Scrum Master I
PSPOI
Scrum.org · 2022
Professional Scrum Product Owner I
ABOUT
From the warehouse floor to digital products.
2014
Career foundation in warehouse and distribution operations
I started my career in warehouse and distribution operations, where I learned how business processes work on the ground.
That operational experience eventually led me into business analysis and product development, where I began translating operational challenges into digital systems.
Today, my work spans business analysis, product management, implementation, and quality validation. I connect business needs with technology across banking, electric mobility, supply chain, and enterprise operations.
My background gives me a perspective that combines operational understanding with structured system thinking.
OPEN TO GLOBAL OPPORTUNITIES
Let's Build
Better Systems.
I'm open to global remote opportunities where business analysis, product thinking, digital transformation and operational experience come together.
Choose the best way to connect.
Target opportunities
- Senior Business Analyst
- IT Business Analyst
- Business Systems Analyst
- Product Operations
- Product Manager
- Digital Transformation
- Enterprise Systems
- Supply Chain Technology
- Location
- Jakarta, Indonesia
- Availability
- Remote Opportunities Worldwide